Privacy Policy

Privacy Policy

Introduction

Welcome to https://realestate-shepparton.thebestlocalpro.com (hereafter referred to as “Real Estate Shepparton”, “we”, or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and protection of data we receive from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of Real Estate Shepparton’s online presence, including but not limited to:

  1. Our official website at https://realestate-shepparton.thebestlocalpro.com
  2. Any mobile or desktop applications developed by us
  3. Services and products offered through our platform
  4. Interactions via email, phone, text messages, or other communication channels initiated by us

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  1. User Accounts: We allow users to create accounts to access certain features of our services. When setting up an account, we collect information such as your name, email address, and password.
  2. Service Usage: When you use our applications or visit our websites, we track user behavior, preferences, and device information for performance optimization and personalization.
  3. Communications: We may send newsletters, promotional materials, or updates via email, phone, or SMS. You can opt-out of receiving these communications at any time.
  4. Transactions: For purchasing services or products from us, we collect payment details, billing information, and order history.
  5. Feedback and Reviews: We encourage user feedback and reviews, which may include personal data, to enhance our services.

Personal Data Collection

Real Estate Shepparton collects various categories of personal data:

  1. Account Information: This includes your name, username, email address, and password hash (for security).
  2. Payment Details: We store payment information securely for seamless transactions, including credit card numbers, expiration dates, and CVV codes.
  3. Financial Data: For billing purposes, we may collect bank account details or other financial information.
  4. Purchase History: Records of products or services purchased through our platform are maintained.
  5. Mobile Device Identifiers: We may access your device’s unique identifier to provide personalized content and analytics.
  6. Location Data: With your consent, we can track your location to offer location-based services.
  7. Feedback and Reviews: Any comments, suggestions, or reviews you submit are stored for future reference.
  8. Social Media Information: If you choose to log in through social media accounts, we may access your public profile information.
  9. Product Interaction: We track how you interact with products on our platform to personalize recommendations and improve user experience.

We collect this data through direct input from users, automated tracking technologies, and third-party partners who assist us in providing services.

Cookies

Real Estate Shepparton uses cookies to enhance your online experience:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate and access secure areas.
  2. Preference Cookies: They remember your settings and preferences, such as language preference or layout choices.
  3. Analytics Cookies: Used to gather user behavior data for performance metrics and analytics, helping us improve our services.

You have control over non-essential cookies through our Cookie Manager, where you can manage and delete cookies as per your preferences.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes:

  1. Financial and transaction data is typically kept for 7 years due to tax and accounting regulations.
  2. Personal information associated with user accounts may be stored indefinitely until you request its deletion.
  3. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

Real Estate Shepparton employs robust security protocols to safeguard personal data:

  1. Encryption: We use encryption for data at rest and in transit to protect sensitive information from unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Regular Audits: Our security measures undergo periodic audits to ensure compliance with industry best practices.

Children’s Privacy

Real Estate Shepparton does not intentionally collect personal data from children under the age of 18. We encourage parents and guardians to supervise their child’s online activities and use parental control tools if needed.

Your Rights (Depending on Your Location)

Your privacy rights vary based on your geographic location, but generally include:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The ability to correct or update inaccurate personal data.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: Limiting the use or disclosure of your personal data.
  5. Data Portability: Obtaining a copy of your personal data in a structured format for reuse across different platforms.
  6. Objection: Objecting to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or file complaints, please contact our Privacy Team at [email protected] or write to us at:

Real Estate Shepparton
Privacy Team
[Address]

Changes to Policy

Real Estate Shepparton reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website, and changes will be effective immediately upon posting. Continuous use of our services after policy updates constitutes your acceptance of the revised terms.

Contact Information

For any privacy-related inquiries, requests for data deletion, or general questions about our practices, please reach out to us:

Email: [email protected]
Address: Real Estate Shepparton, [Street Address], [City, State/Province, ZIP/Postal Code]